Frequently Asked Questions

Please read our FAQ before sending us a message.

What shipping methods do you have for the US?

Tracking numbers will be provide for all orders.

Which payment methods are accepted in the Online Shop?

You can use any of the payment methods listed below to pay for your order. Your details are safe with us as we take security very seriously.

How long will delivery take?

Delivery takes 3-6 business days* (excluding weekends and public holidays). To find out exactly how long it will take, enter your zip code.
Standard Shipping in the US is free if your order is above $25. If your order is less than this, then it costs minimum $4.99+ depending on the item itself.

How secure is shopping in the Online Shop? Is my data protected?

Yes, we keep all your information safe “When you send a payment using PayPal, Credit Cards, the recipient won’t receive sensitive financial information like your credit card or bank account number. This way, you don’t have to worry about paying people you don’t know.”

The checkout is encrypted and secured, and it saves you the trouble of having to enter your payment information each time you’re ready to check out.

What exactly happens after ordering?

You will be notified with order number and shipping details with a tracking number.

Do I receive an invoice for my order?

Absolutely! You will receive the invoice with the your order number and shipping info.

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